CA Service Management

 View Only

Welcome to the Service Management Community!

Search Community

Latest Discussions

  • Hi, Guys, we have a problem with survey notifications and manual notifications, he is attaching them to the mail.

  • Hi everyone, I have a custom attribute in KD factory, and in detail_alg.hmtpl I need to set a specific status on that field. I have this: form_vars["z_tipo_documento_1"] = nx_unescape('<PDM_FMT ESC_STYLE=JS2>${args.call_req_id.status:}</PDM_FMT>'); ...

Unanswered Threads

  • Hi, Guys, we have a problem with survey notifications and manual notifications, he is attaching them to the mail.

  • Hi everyone, I have a custom attribute in KD factory, and in detail_alg.hmtpl I need to set a specific status on that field. I have this: form_vars["z_tipo_documento_1"] = nx_unescape('<PDM_FMT ESC_STYLE=JS2>${args.call_req_id.status:}</PDM_FMT>'); ...

Latest Blog Posts

  • Dear Community Members, CA Service Management product team is back with the next session of CASM Office Hours. The Office Hour session is scheduled for 7th April'22 @ 10 am ET/2 pm GMT. ​ The spotlight topic of this session is " Tips & Tricks ...