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Latest Discussions

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    Attach notifications

    By: Diego Forero Garzon , 2 days ago

    Hi, Guys, we have a problem with survey notifications and manual notifications, he is attaching them to the mail.

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    Set specific status code

    By: John Carmino , 9 days ago

    Hi everyone, I have a custom attribute in KD factory, and in detail_alg.hmtpl I need to set a specific status on that field. I have this: form_vars["z_tipo_documento_1"] = nx_unescape('<PDM_FMT ESC_STYLE=JS2>${args.call_req_id.status:}</PDM_FMT>'); ...

Unanswered Threads

  • Profile Picture

    Attach notifications

    By: Diego Forero Garzon , 2 days ago
    Posted in: CA Service Management

    Hi, Guys, we have a problem with survey notifications and manual notifications, he is attaching them to the mail.

  • Profile Picture

    Set specific status code

    By: John Carmino , 9 days ago
    Posted in: CA Service Management

    Hi everyone, I have a custom attribute in KD factory, and in detail_alg.hmtpl I need to set a specific status on that field. I have this: form_vars["z_tipo_documento_1"] = nx_unescape('<PDM_FMT ESC_STYLE=JS2>${args.call_req_id.status:}</PDM_FMT>'); ...

Latest Blog Posts

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    Upcoming CA Service Management Office Hour session on 7th April'22

    By: Richa Pathak 10 months ago

    Dear Community Members, CA Service Management product team is back with the next session of CASM Office Hours. The Office Hour session is scheduled for 7th April'22 @ 10 am ET/2 pm GMT. ​ The spotlight topic of this session is " Tips & Tricks ...