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[RECAP] CA Service Management 17.2 – Overview and Drill-down – March 12, 2019
03-12-2019 12:56 PM
CA Service Management 17.2 – Overview and Drill-down
Hear directly from Product Management experts about our upcoming release, CA Service Management 17.2. This webcast will include details and demonstrations of the new capabilities, how to get the new release, what value you can expect and a live Q&A. New capabilities include:
Service Point, your new business user self-service
A new mobile app for self-service
Expansion of Insights (reporting) including the addition of transactional data and support for Problem, Change and Configuration Management domains
Expanded personalization and other capabilities for xFlow
Allen Houpt, ITSM Product Marketing
Rajeev Kumar, ITSM Product Owner
Dheeraj Preshad, ITSM Product Management
[RECAP] CA Service Management 17.2 – Overview and Drill-d...2 – Overview and Drill-down – March 12, 2019
Uploaded - 05-29-2019
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