When running the post install patch command
BiConfig.bat -h "BOXI_host" -n "port" -u "boxi_administrator" -p "administrator_password" -f "samreports.xml"
You might get the following error
C:\Program Files (x86)\CA\SOI\Reports>biconfig.bat -h "vm95036" -n "6400" -u "Administrator" -p "mypassword" -f "samreports.xml"
The JAVA_HOME environment variable is not defined, using internal jre...
log4j:ERROR setFile(null,true) call failed.
java.io.FileNotFoundException: BIConfig.log (Access is denied)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:212)
at java.io.FileOutputStream.<init>(FileOutputStream.java:136)
at org.apache.log4j.FileAppender.setFile(FileAppender.java:272)
at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:151)
at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:247)
You need to open the command prompt using "Run as administrator" and run the command.