CA Service Management

How start date/time of attached events using open date/time 

08-21-2015 09:02 AM

ImagesProcedure
CASDM_Login.jpg01. CA Service Desk Manager login
Menu_adm.jpg02. Access Administration TAB
03. Options Manager
04. Request Change
05. Search for set_sla_evt_open_date
sla_evt_open_date.jpg06. Install Option

 

 

How to Configure SLAs - CA Service Management - 14.1 - CA Wiki

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