CA Service Management

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  • 1.  List of Shared Fields for APM and CMDB

    Posted Dec 24, 2018 10:42 AM

    Does anyone know of a list of the shared fields between APM and CMDB?  Trying to determine which fields only live within each system, and which can be at least seen within each.



  • 2.  Re: List of Shared Fields for APM and CMDB
    Best Answer

    Posted Jan 12, 2019 07:50 AM

    Hi,

     

    here is a list of APM asset attributes which contains info about their sharing with SD/CMDB.

     

    Hope this helps.

     

    Jaromir

     

    ITAM Field LabelSD Field LabelField shared with SD
    Asset NameNamex
    Asset Aliasx
    Serial NumberSerial Numberx
    Alt Asset IDAlt CI IDx
    Host NameHost Namex
    DNS NameDNS Namex
    MAC AddressMAC Addressx
    Audit Date
    Operating System
    Operating System
    Capacity
    Capacity Units
    Capacity Units
    Department x
    Department x
    Cost CenterCost Centerx
    Cost CenterCost Centerx
    GL Code
    GL Code
    Requisition ID
    Purchase Order ID
    CICI?x
    AssetAsset?x
    Exclude Reconciliationx
    Managed by CA APMx
    InactiveActive?x
    Floor LocationFloorx
    Room LocationRoom Locationx
    Cabinet LocationCabinet Locationx
    Shelf LocationShelf Locationx
    Slot LocationSlot Locationx
    Creation Date
    Creation User
    Last Update DateLast Mod Datex
    Last Update UserLast Mod Byx
    Asset FamilyFamilyx
    ClassClassx
    ClassClassx
    Subclass
    Subclass
    QuantityQuantityx
    Model NameModelx
    Model NameModelx
    Company Bought Forx
    Company Bought Forx
    ContactPrimary Contactx
    Contact First Namex
    Contact Middle Namex
    Contact Last Namex
    Location NameLocationx
    Location NameLocationx
    Seller CompanySupply Vendorx
    Seller CompanySupply Vendorx
    Organization Bought Forx
    Organization Bought Forx
    Service StatusService Statusx
    Service StatusService Statusx
    Service Status Date
    Environment Type
    Environment Type
    Lifecycle Statusx
    Lifecycle Statusx
    Lifecycle Status Date
    Alternate Host Name
    Previous Asset Tag
    Processor Type
    Discovery Last Run Date
    Reconciliation Date
    DescriptionNotesx
    Product VersionProduct Versionx
    Asset Acquire DateAsset Acquire Datex
    Installation DateInstallation Datex
    Ownerx
    Owner First Namex
    Owner Middle Namex
    Owner Last Namex
    Billing ContactBillingx
    Billing Contact First NameBillingx
    Billing Contact Middle NameBillingx
    Billing Contact Last NameBillingx
    Hardware Support ContactSupport Group 1x
    Hardware Support Contact First NameSupport Group 1x
    Hardware Support Contact Middle NameSupport Group 1x
    Hardware Support Contact Last NameSupport Group 1x
    Operating System Support ContactSupport Group 2x
    Operating System Support Contact First nameSupport Group 2x
    Operating System Support Contact Middle nameSupport Group 2x
    Operating System Support Contact Last NameSupport Group 2x
    Maintenance VendorMaintenance Vendorx
    Maintenance Vendor Company NameMaintenance Vendorx
    ManufacturerManufacturerx
    Manufacturer Company NameManufacturerx
    Responsible Organization Responsible Organizationx
    Responsible Organization NameResponsible Organizationx
    Service TypeService Typex
    Service TypeService Typex
    PriorityPriorityx
    PriorityPriorityx
    Processor Count
    Processor Speed
    Processor Speed Units
    Processor Speed Units
    Total Disk Space
    Total Disk Space Units
    Total Disk Space Units
    Total Memory
    Total Memory Units
    Total Memory Units
    IP AddressIP Addressx
    License InformationLicense Numberx
    Help Desk Support ContactSupport Group 3x
    Help Desk Support Contact First NameSupport Group 3x
    Help Desk Support Contact Middle NameSupport Group 3x
    Help Desk Support Contact Last NameSupport Group 3x
    Disaster Recovery ContactDisaster Recovery x
    Disaster Recovery Contact First NameDisaster Recovery x
    Disaster Recovery Contact Middle NameDisaster Recovery x
    Disaster Recovery Contact Last NameDisaster Recovery x
    Backup Service Contact Backup Servicesx
    Backup Service Contact  First NameBackup Servicesx
    Backup Service Contact  Middle NameBackup Servicesx
    Backup Service Contact  Last NameBackup Servicesx
    Network ContactNetwork Operationsx
    Network Contact First NameNetwork Operationsx
    Network Contact Middle NameNetwork Operationsx
    Network Contact Last NameNetwork Operationsx
    Responsible Vendor Responsible Vendorx
    Responsible Vendor Company NameResponsible Vendorx
    Maintenance OrganizationResponsible Vendorx
    Maintenance Organization NameResponsible Vendorx