CA Service Management

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  • 1.  Problems with report scheduling

    Posted Apr 24, 2017 08:52 AM 
    Hello everyone I hope you can help me with 2 problems  1) when scheduling a report is in pending status and is not executed

    2) the services were restarted but in the history of the reports now does not show the schedules



    Does not display history





  • 2.  Re: Problems with report scheduling

    Posted May 03, 2017 11:16 AM

    Hi, 

    I had this kind of behaviour once, with me, i was using BOXI 3.2 and after i got the server restarted, the pending scheduled reports began do be sent. I have not found the source of this and it have never happened again so i could investigate properly.



  • 3.  Re: Problems with report scheduling

    Posted May 03, 2017 11:27 AM

    Hi
    Thank you for answering I covenant you To solve the problem we proceeded to restart the servers. The problem now is that in the scheduling history does not show the schedules that are made

     



  • 4.  Re: Problems with report scheduling

    Broadcom Employee
    Posted May 03, 2017 12:23 PM

    What version of CABI do you have installed and what Service Pack is installed?



  • 5.  Re: Problems with report scheduling

    Posted May 03, 2017 01:35 PM

    Plataforma de BI de SAP BusinessObjects 4.1 Support Pack 3
    Versión: 14.1.3.1257



  • 6.  Re: Problems with report scheduling
    Best Answer

    Broadcom Employee
    Posted May 03, 2017 01:49 PM

    Alexis.........

     

    Please apply the latest CABI 4.1 SP5 and advise if the issue still persists

     

    Refer to the following documentation regarding install CABI 4.1 SP5 - How to download CABI 4.1 SP5