Clarity PPM1

Expand all | Collapse all

CA PPM 14.3 Post Patch 10 Installation - Beacon Service is not starting on few of the cluster server.

Jump to Best Answer
  • 1.  CA PPM 14.3 Post Patch 10 Installation - Beacon Service is not starting on few of the cluster server.

    Posted 04-15-2018 03:42 AM

    Hi All ,

    After patch 10 installation on Clarity 14.3 , the beacon service is not starting on the other clarity server except on NSA server .  Please advice .

    The error from the beacon-system .log 

     

    2018/04/14 03:23:34.585 |
    2018/04/14 03:23:34.887 | Launching a JVM...
    2018/04/14 03:23:35.088 | WrapperManager: Initializing...
    2018/04/14 03:23:35.392 | Failed to communicate: 123.0.9.8 : 9090
    2018/04/14 03:23:37.689 | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
    2018/04/14 03:23:42.095 | Launching a JVM...
    2018/04/14 03:23:42.296 | WrapperManager: Initializing...
    2018/04/14 03:23:42.598 | Failed to communicate: 123.0.9.8 : 9090
    2018/04/14 03:23:44.879 | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
    2018/04/14 03:23:49.285 | Launching a JVM...
    2018/04/14 03:23:49.486 | WrapperManager: Initializing...
    2018/04/14 03:23:49.789 | Failed to communicate: 123.0.9.8 : 9090
    2018/04/14 03:23:52.086 | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
    2018/04/14 03:23:56.493 | Launching a JVM...
    2018/04/14 03:23:56.694 | WrapperManager: Initializing...
    2018/04/14 03:23:56.996 | Failed to communicate: 123.0.9.8 : 9090
    2018/04/14 03:23:59.302 | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
    2018/04/14 03:24:03.708 | Launching a JVM...
    2018/04/14 03:24:03.909 | WrapperManager: Initializing...
    2018/04/14 03:24:04.211 | Failed to communicate: 123.0.9.8 : 9090
    2018/04/14 03:24:06.522 | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
    2018/04/14 03:24:06.622 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up.
    2018/04/14 03:24:06.623 | There may be a configuration problem: please check the logs.
    2018/04/14 03:24:06.823 | <-- Wrapper Stopped
    2018/04/14 03:25:40.416 | --> Wrapper Started as Daemon
    2018/04/14 03:25:40.416 | Java Service Wrapper Professional Edition 64-bit 3.5.17
    2018/04/14 03:25:40.416 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
    2018/04/14 03:25:40.416 | http://wrapper.tanukisoftware.com
    2018/04/14 03:25:40.416 | Licensed to CA, Inc. for CA PPM Beacon
    2018/04/14 03:25:40.416 |
    2018/04/14 03:25:40.720 | Launching a JVM...
    2018/04/14 03:25:40.820 | WrapperManager: Initializing...
    2018/04/14 03:25:41.122 | Failed to communicate: 123.0.9.8 : 9090
    2018/04/14 03:25:43.413 | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
    2018/04/14 03:25:47.819 | Launching a JVM...
    2018/04/14 03:25:48.020 | WrapperManager: Initializing...
    2018/04/14 03:25:48.323 | Failed to communicate: 123.0.9.8 : 9090
    2018/04/14 03:25:50.608 | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
    2018/04/14 03:25:55.015 | Launching a JVM...
    2018/04/14 03:25:55.115 | WrapperManager: Initializing...
    2018/04/14 03:25:55.418 | Failed to communicate: 123.0.9.8 : 9090
    2018/04/14 03:25:57.719 | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
    2018/04/14 03:26:02.125 | Launching a JVM...
    2018/04/14 03:26:02.326 | WrapperManager: Initializing...
    2018/04/14 03:26:02.628 | Failed to communicate: 123.0.9.8 : 9090
    2018/04/14 03:26:04.929 | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
    2018/04/14 03:26:09.335 | Launching a JVM...
    2018/04/14 03:26:09.436 | WrapperManager: Initializing...
    2018/04/14 03:26:09.839 | Failed to communicate: 123.0.9.8 : 9090
    2018/04/14 03:26:12.140 | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
    2018/04/14 03:26:12.240 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up.
    2018/04/14 03:26:12.241 | There may be a configuration problem: please check the logs.
    2018/04/14 03:26:12.442 | <-- Wrapper Stopped



  • 2.  Re: CA PPM 14.3 Post Patch 10 Installation - Beacon Service is not starting on few of the cluster server.
    Best Answer

    Posted 05-11-2018 04:17 PM

    Hi Ritesh,

     

    The error that caused this is most likely:

     

    Failed to communicate: 123.0.9.8 : 9090

     

    Looks like the IP/port you set up for multicast is having an issue. Please ensure the multicast is enabled on this server and that the port is open and there is no network issue. Then restart.

     

    If needed, change the IP/port for multicast on all the servers, and restart.

     

    This should resolve the problem. Hope this helps -Nika