Rally Software

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  • 1.  Lookback API timeout errors?

    Posted Sep 17, 2019 11:28 AM
    Around August 30, one of our custom apps started returning an error.  The app uses the Lookback API, and it appears that these queries started timing out on that date.  It is intermittent: if you retry several times, you'll eventually get a response.  We have opened a support ticket with Broadcom, but I'm curious if any other subscriptions are seeing this?


  • 2.  RE: Lookback API timeout errors?
    Best Answer

    Broadcom Employee
    Posted Sep 19, 2019 06:22 PM
    Edited by Christopher Hackett Sep 27, 2019 04:22 PM
    Hi Pat,

    Edit: I just reread your post where you do say you have an open case

    I feel like one of our support engineers is working with you on something around this.  Are you just looking for input from the general community to see if they're experiencing issues too?