Symantec Access Management

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UpgradeReadinessCheck tool is not working

  • 1.  UpgradeReadinessCheck tool is not working

    Posted Jan 16, 2019 01:44 PM

    Hi All,

     

    I'm trying to do inplace upgrade from r12.52 SP2 to R12.8 SP1.

    UpgradeReadinessCheck tool is not connecting to policy store during the upgrade, But I continued at that moment.

    Even after upgrading, I'm getting the same error.

     

    C:\Users>UpgradeReadinessCheck -u siteminder -of test1234.txt

    [Enter siteminder password]: *********

    INFO: Starting UpgradeReadinessCheck .....

    ERROR: Connection to Policy Store failed.

     

    Note: I entered superuser password. No mistakes in entering the password.

     

    But the tool is not even writing why it is failing to connect. Any suggestions on this?

     

    Thanks,

    Sharan



  • 2.  Re: UpgradeReadinessCheck tool is not working

    Posted Feb 18, 2019 02:47 PM

    I'm with the same problem. In my case on Linux Server



  • 3.  Re: UpgradeReadinessCheck tool is not working
    Best Answer

    Posted Apr 23, 2019 01:08 AM

    It is a bug in the product.

    we get this error when we use custom port for administration(44442).

    As a workaround, please change the custom port to default port in policy server management console then try to run the command again.

     

    Thanks,
    Sharan