Hi Jakub,
is it a fresh installation or an upgrade from a previous version?
What happens, when switching from xFlow to ServicePoint-App? Are you asked for Catalog-login?
What is shown, when you click on more-button?
Waht happens if you type a service-Name and hit enter?
Did you have a look int post-installation steps of installation-guide?
In Catalog's web.xml there must be configured CORS for the servers contacting catalog.
But if you don't see services by clicking more-button it should be a problem with search-servers content.
There is a switch for searchserver initial-load which sets how old data can be when loading to Searchserver:
(Don't forget deleting/moving searchserver-index and recreate index-Dir before initial load).
...\SC\CASearchServer\search\config
• Config.yml: dataload_limit:
5ySet it to 5y i.e. and try initial load again.
Look at the outpoot whether errors are listed while doing initial load.
Regards,
Peter
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Senior Technical Consultant
Fujitsu Services
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Original Message:
Sent: 04-19-2021 02:59 AM
From: Jakub Kolacny
Subject: Ca Service Point - can't see catalog offerings
Hi Peter,
xFlow and Catalog were installed on top of the recently upgraded SDM implementation and the installation was quite straightforward:
- Search Server 17.3 installation
- xFlow 17.3 installation
- Catalog 17.3 installation
- cumulative fix 17.3.05 for all of the components
SDM and Catalog integration is set in the SDM Options Manager. In the Service Point configuration, the "Service Catalog" option is set to Yes.
Is there anything else I should set up to access the Catalog offerings in the Service Point portal?
Thank you,
Jakub
On the screenshots, there were no default SDM categories because I inactivated them - but I can set this without any problems.
Original Message:
Sent: 04-19-2021 02:24 AM
From: Peter Schmidt
Subject: Ca Service Point - can't see catalog offerings
Hi Jakub,
how did you install xfLow/ServicePoint?
Nearby the More-Button you also should see 5 default-categories.
I think you should open a case for it.
Regards,
Peter
------------------------------
Senior Technical Consultant
Fujitsu Services
Original Message:
Sent: 04-18-2021 05:31 AM
From: Jakub Kolacny
Subject: Ca Service Point - can't see catalog offerings
Team,
I've just installed the xFlow / Service Point, but I don't see the catalog offerings. All is the latest release 17.3.05.
I see only the "More" button for the catalog offerings, but if I try to open the offerings, I get only the message that "There are no offerings that match your selection criteria". If I try to log in wit the same account to the catalog, I see offering without any problems.
The catalog was installed after the xFlow and Search Server installation.
I tried the Search Server initial load and index rebuild, deleting the browser cache, but it didn't help.
Any suggestions?
Thank you so much,
Jakub
Some screenshots:
Service Point with the "More" button.
Missing Catalog offerings in Service Point:
Offerings in Catalog for the same user: