Hi Team,
We are facing an issue with password warning / password about to expiry scenario. Can you please have a look at the below details and provide your thoughts.
1. Assume that the user's password expires every 30 days and the password expiry warning message should be displayed 15 days before the password expiry.
2. The user whose password is going to expire in the next 15 days gets redirected to the page where user can choose "change password now" / "continue without changing the password" options.
3. We are having an issue in the scenario where the user selects "continue without changing password" option. For some reason Web Agent doesn't validate the SMSESSION though the SMSESSION is surely a valid session.
I have troubleshooted the issue from my end and I don't see any ERRORS from policy servers. I only see the below error logs from Web Agent Trace Logs
[SMSESSION cookie - resolved hostname does not match TARGETH '<our password service URL is shown here>'
[Unable to process SMSESSION cookie.]
Just want to add few more details on the ACO parameters:
CookieDomainScope : 2
TrackSessionDomain : no
CookieProvider : Not configured
Did anyone of you come across this error before. Can you please provide some thoughts on this.