CA Service Management

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  • 1.  DP Constraint for request workflows

    Posted Dec 20, 2019 09:26 AM

    Hi

    I have below constraint added in DP so that no one can update workflow task other than assignee or group. but i want to give privilege to one specific  group & one specific user so that group memebr & user can also update any wf task..



    i have added below contraint and save successfully but  they are not able to edit . Please Advise

    OR (group = U'ADBF4F69B922E942894B913D798B39D7') OR assignee = U'36F91105BE7ECB49BDF4F047292FD106'

    #sdm
    #workflowapproval
    #caservicedesk17.0 



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  • 2.  RE: DP Constraint for request workflows

    Posted Jan 01, 2020 03:51 AM
    @Lindsay_Estabrooks can you please advise ​


  • 3.  RE: DP Constraint for request workflows
    Best Answer

    Posted Jan 02, 2020 02:59 PM
    Why not create a role that does not have that DP constraint and give the limited set of users access to that role?

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    Lindsay Estabrooks
    Principal Consultant
    IT-EDU Consultants
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