DX Application Performance Management

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  • 1.  CA APM SAP

    Posted Apr 05, 2019 10:47 AM

    Hi Team,

     

    With the help of CA APM 10.7 can we monitor the following:

    1. SAP HANA

    2. SAP FIORI

     

    Also can please someone provide some document link or article that can help on the steps involved in monitoring these applications.

    Also share your experience if monitored these applications using CA APM

     

    Thanks



  • 2.  Re: CA APM SAP
    Best Answer

    Broadcom Employee
    Posted Apr 05, 2019 06:42 PM

    I just got a ticket on this same issue. If that is your ticket, please reach out to me and we can do a webex to discuss

    Short answer -- this is best handled by SAP SED (Explicit SAP HANA Support). Since SAP HANA is a RDMS, that might be possibly connected to APM as an unsupported database connection. SAP FIORI Console (which I understand is web-based) might be able to have some (but not all pages) monitored by CEM or browser agent. There is no explicit APM support for these two features. There is a very good article on this Community on monitoring SAP 

     

    Thanks

    Hal German



  • 3.  Re: CA APM SAP

    Broadcom Employee
    Posted Apr 05, 2019 06:45 PM

    In the case, I have more details and links . All should be able to find on google

     

    SAP APM (or whatever) site:communities.ca.com

                      site:comm.support.ca.com

                      site:docops.ca.com



  • 4.  Re: CA APM SAP

    Broadcom Employee
    Posted Apr 08, 2019 07:36 AM

    Here is teh response I gave in the case:

    Here is the short answer: 
    1) You may be able to set this up in APM . But we will be unable to provide step by step directions. But your best bet would be SAP SED which is APM plus SAP support, https://www.sap.com/products/extended-diagnostics.html This mentions SAP HANA. 
    2) You could use SAP End User Experience Manager included with SED. This is the solution from SAP for Fiori applications. 
    This has explicit SAP HANA and SAP FIORI Support. Please Contact SAP . 
    3) A general overview on SAP Monitoring is https://communities.ca.com/community/ca-apm/blog/2015/03/05/monitoring-sap-applications 
    4) Now if you still require setting this up on APM without directions . I would look at the above link in #3 
    and 
    SAP HANA, is an RDBMS. What you can do is to monitor SAP Applications that connects to SAP HANA. This covers how to set up an unsupported 
    database like SAP HANA. 
    https://comm.support.ca.com/kb/create-a-sql-agent-extension-to-rename-an-unsupported-database/kb000044510 
    The SAP FIORI console ***might*** be able to be monitored by CEM and Browser Agent. Although this may not be true for all screens. 
    5) From another case 

     

    Based on my past experience with SAP applications and https://communities.ca.com/community/ca-apm/blog/2015/03/05/monitoring-sap-applications or others like https://www.ca.com/en/blog-itom/ensuring-sap-infrastructure-runs-lightning-speed.html 

     

    You can use the basic Introscope Java agent to monitor the SAP and the Netweaver Portal. See the following links for details: 

     

    https://docops.ca.com/ca-apm/10-7/en/implementing-agents/java-agent/install-the-java-agent/configure-application-server-to-use-the-java-agent/sap-netweaver 
    https://comm.support.ca.com/kb/_sap-netweaver-java-agent/KB000106991 

     

    Note that SED however, is required if you 
    - want to use SolMan integration (reporting of data from the Enterprise Manager into SolMan and/or SolMan for Agent administration) 
    - want to use SAP-built Agent instrumentation (OOB or customized) 
    - want to use SAP-built Management Modules 

     

    SED is distributed and supported by SAP and is available from the SAP Marketplace. You will need to login using your client's SAP account. See the followig link for details: 
    https://comm.support.ca.com/kb/How-do-I-integrate-SAP-Solution-Manager-SOLMAN-71-with-Introscope/KB000011538 

     

    Also, the following webcast shows how CA manages its own SAP implementation using CA APM and you might find it useful. 
    https://www.brighttalk.com/webcast/7819/171175