[REST API] KD Comments

[Ricardo Andrade]

Hello,

 

I'm trying to use REST to send feedbacks on Knowledge Documents. (If that Item was helpful or not, and if that solve the problem).

 

When I use Web to do that, the data has been inserted on O_COMMENTS table, and after that, the KD has been updated with count and average of surveys.

 

I use REST URI /o_comment to insert the information, but KD was not updated.

 

Anybody knows how to archive that?

 

Thanks!

[Ricardo Andrade]

Hi,

 

A quick update:

 

I tried to use REST (BU_TRANS) and SOAP (rateDocument).

 

REST made the input on the table, but the KD has not been updated. And rateDocument() on SOAP does not work.

 

I created a ticket to discover how I can do that.