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Synchronization fails for AD custom attributes from CA IDM 14.2

  • 1.  Synchronization fails for AD custom attributes from CA IDM 14.2

    Posted Aug 13, 2020 10:36 AM
    ​Any faced issued while performing the synchronization of AD custom attributes?
    Hi,

    We have configured AD custom attributes and configured rule strings in Account templates to populate the values in AD account based on the user store values.
    We are seeing issues when synchronizing the custom attributes to AD in below scenarios

    1. If the userstore value is updated with new value using PX, it doesn't update the custom attribute on ad account
    2. if the userstore value is cleared, it doesn't clear the value in custome attribute on ad account.


  • 2.  RE: Synchronization fails for AD custom attributes from CA IDM 14.2

    Broadcom Employee
    Posted Aug 13, 2020 02:13 PM
    I see you also opened a support case for the same. I have updated your support case requesting the logs showing the problem and will review further via the support case.