Alarms on OneClick appear with one hour more

[Ana Montero]

Hi Everyone,

 

We made update time in Spectrum servers (CA SPECTRUM SERVER & CA OneClick Server) in both shows the correct hour, but the alarms in the Oneclick console, appears with incorrect time.

 

We check the logs in oneclick web and appears with the correct time:

 

And in Spectrum Server, tzdata is updated.

 

Should we check any additional configuration?

Thank you and regards,

[Silvio Okamoto]

Hello Ana,

 

Did you update the Java tzdata on the SpectroSERVER and OneClick machines?

Did you update the Java tzdata on each Desktop where you launch the OneClick Console?

 

https://comm.support.ca.com/kb/will-the-brazil-dst-change-in-2018-affect-ca-spectrum/kb000115909

https://comm.support.ca.com/kb/will-the-brazil-dst-change-in-2018-affect-ca-uim/kb000118043

https://comm.support.ca.com/kb/will-the-chilel-dst-change-in-2019-affect-ca-uim/kb000130609

 

Thanks,

Silvio

[Ana Montero]

Hello Silvio,

I updated the desktop tzdata and the schedule change was displayed successfully.

 

Thanks for your answer.

Regards,

[GPD]

Silvio, good night!

Sorry to bother you, but can you tell me if the 2019 daylight saving time change will affect Spectrum? Because last year we applied a patch on tecld of Oneclick as document:

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=115909

If you have any TECDOC for 2019 regarding non-daylight saving time entry and of course if you can send me I would be grateful.


Thanks!

Fabiano Fonseca
Prodemge

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Analista
Cia de Tecnologia da Informação de Minas Gerais - PRODEMGE
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[Silvio Okamoto]

Hi Fabiano / Cassio,

Here you go:

Article title: Spectrum - 2019 Brazil has canceled DST and will stay on standard time indefinitely

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=137948

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Technical Support Engineer IV
Broadcom Inc
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