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Alarms on OneClick appear with one hour more

  • 1.  Alarms on OneClick appear with one hour more

    Posted 04-12-2019 01:03 PM

    Hi Everyone,

     

    We made update time in Spectrum servers (CA SPECTRUM SERVER & CA OneClick Server) in both shows the correct hour, but the alarms in the Oneclick console, appears with incorrect time.

     

    We check the logs in oneclick web and appears with the correct time:

     

    And in Spectrum Server, tzdata is updated.

     

    Should we check any additional configuration?

    Thank you and regards,



  • 2.  Re: Alarms on OneClick appear with one hour more

    Posted 04-13-2019 11:15 AM

    Hello Ana,

     

    Did you update the Java tzdata on the SpectroSERVER and OneClick machines?

    Did you update the Java tzdata on each Desktop where you launch the OneClick Console?

     

    https://comm.support.ca.com/kb/will-the-brazil-dst-change-in-2018-affect-ca-spectrum/kb000115909

    https://comm.support.ca.com/kb/will-the-brazil-dst-change-in-2018-affect-ca-uim/kb000118043

    https://comm.support.ca.com/kb/will-the-chilel-dst-change-in-2019-affect-ca-uim/kb000130609

     

    Thanks,

    Silvio



  • 3.  Re: Alarms on OneClick appear with one hour more

    Posted 04-15-2019 11:14 AM

    Hello Silvio,


    I updated the desktop tzdata and the schedule change was displayed successfully.

     

    Thanks for your answer.

    Regards,



  • 4.  RE: Re: Alarms on OneClick appear with one hour more

    Posted 10-11-2019 05:03 PM
    Silvio, good night!

    Sorry to bother you, but can you tell me if the 2019 daylight saving time change will affect Spectrum? Because last year we applied a patch on tecld of Oneclick as document:

    https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=115909

    If you have any TECDOC for 2019 regarding non-daylight saving time entry and of course if you can send me I would be grateful.


    Thanks!

    Fabiano Fonseca
    Prodemge


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    Analista
    Cia de Tecnologia da Informação de Minas Gerais - PRODEMGE
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  • 5.  RE: Re: Alarms on OneClick appear with one hour more

    Posted 10-11-2019 06:44 PM
    Hi Fabiano / Cassio,

    Here you go:

    Article title: Spectrum - 2019 Brazil has canceled DST and will stay on standard time indefinitely

    https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=137948



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    Technical Support Engineer IV
    Broadcom Inc
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