Service Operations Insight

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  • 1.  CA Spectrum Connector v2.0.0.259

    Posted Feb 28, 2018 03:54 AM

    On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products.


    Today, we are pleased to announce that a new version of 
    CA Spectrum Connector for CA Service Operations Insight (CA SOI) and is now available from the CA Service Operations Insight Connectors page. 

     

    Detail of the new CA Spectrum Connector 2.0.0.259 :

    • A new feature 'Dynamic Sync' is introduced. It supports following modules:
    • Enhanced Connector Logging
    • Enhanced Error Handling to CI and Alert level

     

    The Release Note and documentation are available from the Wiki based product documentation.

     

    If you require assistance, please contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx where you can submit an online request using the Customer Care web form: https://communities.ca.com/web/guest/customercare. You can also call CA Customer Care at +1-800-225-5224 in North America or see http://www.ca.com/phone for the local number in your country.

     

    Regards,

    Saket Kumar



  • 2.  Re: CA Spectrum Connector v2.0.0.259

    Posted Mar 12, 2018 10:36 AM

    I'm not able to open the "Dynamic Sync Feature" links (not permitted). Could you post the most relevant content here?



  • 3.  Re: CA Spectrum Connector v2.0.0.259

    Broadcom Employee
    Posted Mar 12, 2018 11:50 PM
    Hi Hilmar,
    This link will need to login to docops.ca.com to review the content. I have attached the content here for your reference.
    Skip to end of metadata
    • Created by gonvi06@ca.com" style="color: #707070; text-decoration: none; font-size: 12px" target="_blank">Vijaya Kumar Gonela, last modified on Feb 08, 2018
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    Starting from 2.0.0.259 release, support for Dynamic Sync feature is added in CA Spectrum Connector. The Dynamic Sync feature helps to sync modules in real time without restarting the CA SOI Connector service.

    The following modules of CA Spectrum Connector are supported for the Dynamic Sync:

    • Configuration Items (CI)
    • Event Format File Cache Reset

    Configure Dynamic Sync

    For the Dynamic Sync configuration, a new configuration xml file (DynamicSyncConfig_<SSHostName> .xml) is added in CA Spectrum connector at the following location.

    “<connector root>/resources/Configurations/DynamicSyncConfig/”

    To sync the Configuration Items (CI) or Event Format File Cache Reset, update the DynamicSyncConfig_<SSHostName> .xml file and save the changes.

    Follow these steps:

    1. Log in to CA Spectrum Connector
    2. Go to Connector Installation directory (connector root), resources, Configurations, DynamicSyncConfig folder
    3. Update the ‘DynamicSyncConfig_<SSHostName> .xml’ file
      1. Add the corresponding child tags
      2. Change the flag value to ‘true’.
      3. Save the changes.

    Refer to the following screenshot for a sample configuration.

    A background thread monitors the changes that are saved in the xml file for every 30 seconds. The changes that are happened after the last sync are picked and processed.

    Note: To make particular module to run, the corresponding sync flag should be set to ‘true’.

    After processing the module, the processed entries under the corresponding sync tag are deleted and the ‘lastProcessedTime’ attribute is updated accordingly.

    Supported modules:

    Sync Configuration Items (CI) dynamically 

    The Dynamic Sync feature allows you to sync models from CA Spectrum server to CA SOI dynamically without restarting the connector. You can update the DynamicSyncConfig_<SSHostName>.xml file with model handles of the required models and set the flag to true to sync the defined models.

    Configuration:

    The DynamicSyncConfig_<SSHostName>.xml file contains a default tag for CI processing as shown in the following example:

    <CISync flag='false' lastProcessedTime='0'>
           <modelHandle id='0x1006a'/>
    </CISync>

    You can add required models by updating the “<modelHandle id='0x1006a'/>” tags under “<CISync />” tag. You can add as many as model handles in hexadecimal format. If no model handles are specified, then it generates a delta of newly added models and it publishes them to the CA SOI. Set the flag value to true for the “<CISync />” tag and save the file.

    The background thread picks the changes that are done to the xml from the last sync and processes the CIs and publishes them accordingly. After the publish, it clears the list of model handles, resets the flag, and updates the last processed time.

    Reset Event format file cache dynamically

    The Dynamic Sync feature allows you to clear all or particular event format file from the event file cache at Spectrum connector end. You can update the xml file with the desired event codes to delete the corresponding event format file from the cache.

    Configuration

    The DynamicSyncConfig_<SSHostName> .xml file contains a default tag to reset the event cache as shown in the following example,

    <EventFileCacheReset flag='false' lastProcssedTime='0'>
          <eventCode id='0x10d31'/>
    </EventFileCacheReset>

    You can add the required event files to be cleared by updating the “<eventCode id='0x10d31'/>” tags under “<EventFileCacheReset />” tag. You can add as many as event files with the event code in hexadecimal format. If no event codes are specified then all the event format files are cleared from the cache. Set the ‘flag’ value to true for the “<EventFileCacheReset />” tag and save the file.

    The background thread picks the changes that are done to the xml file from the last sync and processes the event format file cache accordingly. After the process is complete, the event code tag list is cleared and the last processed time is updated accordingly.

    Yan


  • 4.  Re: CA Spectrum Connector v2.0.0.259

    Posted Jan 03, 2019 03:51 PM

    Hello Yan,

    So I'm still waiting for a reply on why or how is this beneficial? 

    Dynamic Sync Feature - CA Service Operations Insight - Connectors - CA Technologies Documentation 

    Can you give examples of how this is beneficial? I'm not understanding whats good about this? If we have the connector up and running and someone adds devices in Spectrum, the connector picks up this new device up and is added to the SOI DB? What does this feature do then?