Symantec Access Management

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'Sm_AgentApi_GetAgentConfig' returned '-1'.

  • 1.  'Sm_AgentApi_GetAgentConfig' returned '-1'.

    Posted Aug 09, 2015 03:15 AM

    Agent is initialized but while processing the protected resource, it is throwing this error and end users experienced "500 Internal server error". If web server is recycled, it is resolved.

    It's not for 1 or 2 but almost like 3 digit web servers were recycled to fix this issue.

     

     

    Any idea about this error?

    Thanks,

    Sanjay