CA Service Management

 View Only
  • 1.  Hide HTML Code Popup?

    Posted Feb 03, 2017 05:12 PM

    In USS, when the mouse is hovered over parts of the Announcements section on the home page, a yellow pop-up appears that shows the underlining HTML code.  Is there a way to suppress that from occurring?



  • 2.  Re: Hide HTML Code Popup?

    Posted Feb 13, 2017 03:10 AM

    Hi, I pretty sure that with small investigation and customization we find it in the code to modify however I will consider this to be a bug for support.

    The html code is correctly parsed for the display on the main page ans here is no reason to not be the case with the popup.

    /My 2 cents

    /J



  • 3.  Re: Hide HTML Code Popup?

    Broadcom Employee
    Posted Feb 14, 2017 06:54 AM

    HI Scott,

    COuld you please share the screenshot for better understanding.

    ~Vinod.



  • 4.  Re: Hide HTML Code Popup?

    Posted Feb 14, 2017 07:48 AM

    I think this apply to any USS on 14.1

    Below is one of mine. please notice the <strong> tag that is correctly honored on SDM and USS main page but not in the mousse over preview.

    Scott please update if you do see different in your case

    /J



  • 5.  Re: Hide HTML Code Popup?

    Posted Feb 14, 2017 08:17 AM

    Jerome,

     

    Your example is exactly what I would have posted.  Thank You.  Hopefully one of the gurus at CA will know how to suppress the pop-up entirely.

     

    Regards,

     

    Scott



  • 6.  Re: Hide HTML Code Popup?

    Broadcom Employee
    Posted Feb 20, 2017 10:50 AM

    Scott...........

     

    If you have not already done so, I would suggest opening a CA Support ticket for further analysis.