accessing probes using pu.exe

[amit anand]

​Hello everyone,


I am facing issue while trying to access probes using pu.exe. getting communication error. please suggest some solution for this.


rds,
Amit kumar Anand

[Garin Walsh]

I'm not wanting to sound unhelpful here but with a request like this, what kind of help are you expecting to get?

Can you supply the full command you are running? (obviously anonymize it)

Is there any error output you could share?

What access are you trying to achieve?

What have you checked so far before posting the question?

[amit anand]

Hi Garin,,

I am posting output of command I am using. I am not able to get the data from command enlisted in CDM.

Regards,
Amit Kumar Anand

[Luc Christiaens]

Without a valid login most probe commands are giving : "permission denied"

[amit anand]

Hi Luc,


I am using admin credentials here and that is returning communication error. what credentials should I try.



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Regards,
Amit Kumar Anand
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[Yu Ishitani]

special characters in the password ?

[amit anand]

yes their is one.

[amit anand]

yes their is one

[Luc Christiaens]

I do not see a communication error, but I see a "login failed" (line 3 of your screen shot)
From what robot is your logon executed? If not from primary hub, what happens if you execute your script on the primary hub?

[amit anand]

Till getting the same error.

[Luc Christiaens]

I recreated your problem by creating a user with a password with a @ character in it. (like Yu suggested)
You will have to change the password or create a special userid to use PU
BUT: as soon as I logged in with that new user in IM, the PU command was working correctly (with that password with a @ in it)

​

[amit anand]

do I need to login in UIM with the same user id that is used in PU SCRIPT.

[amit anand]

thanks luc, after creating a new user it started working.
thanks for you support.

[Alex Yasuda]

Are you trying to use something like:

https://docops.ca.com/ca-unified-infrastructure-management/9-0-2/en/administering/run-probe-commands-from-a-command-prompt

And what is the error message?

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Senior Support Engineer
Broadcom
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[amit anand]

yes I am using the same.