Clarity

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  • 1.  Upgrade from 15.1 patch 10 to 15.7.1

    Posted Jan 17, 2020 05:31 AM
    Can we do direct upgrade from 15.1 patch 10  to 15.7.1 ? Or as 15.3 direct upgrade is supported,we have to first upgrade 15.1 patch 10 to 15.3 and then to 15.7.1 ?






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    Regards,
    Khushboo
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  • 2.  RE: Upgrade from 15.1 patch 10 to 15.7.1
    Best Answer

    Broadcom Employee
    Posted Jan 17, 2020 06:04 AM
    Hi Khusboo,

    You will need to upgrade to 15.3 and then move from there to 15.7.1 


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    Thanks & Regards
    Suman Pramanik
    Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
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  • 3.  RE: Upgrade from 15.1 patch 10 to 15.7.1

    Posted Jan 20, 2020 12:01 AM
    Hi Suman,

    Many Thanks for the details.



  • 4.  RE: Upgrade from 15.1 patch 10 to 15.7.1

    Broadcom Employee
    Posted Jan 20, 2020 01:41 AM
    Hello Khushboo,

    For future reference and for other Customers that might have similar questions, this page includes all the supported paths:
    http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/15-7-1/release-information/clarity-ppm-change-impact-and-upgrade.html#concept.dita_0d8a1c7e490976d451c74faa34e2240e93d33bc7_SupportedUpgradePathsforRelease1561

    Best regards


  • 5.  RE: Upgrade from 15.1 patch 10 to 15.7.1

    Broadcom Employee
    Posted Jan 20, 2020 02:16 AM
    Hi Khusboo

    We had a documentation but where it stated that from 14.4 you can directly upgrade and we got that corrected now on the doc URL Marc shared. However as you are upgrading from 15.1 you must be on Oracle 11 and we started supporting Oracle 12 from 15.2 so you path ideally should be going to 15.2 and then to 15.3 and from 15.3 you can directly go to 15.7.1 

    You will hit a known bug when you upgrade from 15.3 to 15.7.1 and the workaround is here https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=137383 

    Good luck with the upgrade and do let us know if you need any help 




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    Thanks & Regards
    Suman Pramanik
    Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
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