Hello Team,
Wanted to send this reminder for this change that will be taking effect tomorrow past midnight.
From April 1st, 2016 CABI images will be removed from CA Support site for Spectrum as well as SOI. As communicated through email notifications and earlier webcasts, we have altered our agreement with vendors and customers who procure CA Spectrum or CA SOI after 1st April will get Jasper as the reporting platform. Existing customers, they get CABI support as always, in addition they get Jasper too
Below is what will happen:
1. The CABI images will be pulled from GA releases
2. New customers do not get CABI (BOXI based)
3. If an existing customer wants to obtain CABI, they will need to call into Customer Care earlier known as GSC - who will perform the entitlement check and will then provide the CABI image(s) to the customer
Please do not hesitate to reach out to use if you have any questions or concerns. Local support teams are aware and prepared for the change as well.
If you have any suggestions to make this smoother, please shout out..
Regards,
Kiran Diwakar