sperna
Here are some comments on your questions:
- When a service catalog offering opens a ticket in service desk it doesnt show the Service Desk status, it just keep with the Service Catalog one.
===> Expected behavior, we're showing Catalog's Request Status here and not SDM ticket's.
- If i click on the ticket number it takes me to the classic service desk instead of the xflow view
===> This is Expected behavior too, because all we're doing is showing your Catalog Request via a widget. So, whatever experience you would see on the Catalog Request is what you would get here via the click in Service Point, which is it launches SDM ticket detail window in Classic UI
- When i search for a category on the main page the offerings image and description is not showed
===> This is expected behavior too. Unfortunately we only show the name of the offerings in the search results pane there and can't show the image + description. This is plain text result there. Once you click on one of the results there, it does load the offering and show the description + image etc., from Catalog.
- Also when the service point search doesnt get results when i search using the words of a description from an offering
===> I'm not sure what's going on here yet. Maybe the search result is out of sync... what string did you use, was it an OOTB offering search?
Are these errors? O am i just using it the wrong way?