The alarm is not showing in the nas probe.
I'm calling /rest/alarms. The current alarm from rest api but nas shows the alarm as closed
current alarm:
<alarm>
<alarmToken>as#service.ha.restored_remot_hub_contact</alarmToken>
<devId>DBC853FC9CB941AFDE9C3FC7F6F8C0CF0</devId>
<domain>VFC</domain>
<hostname>robot</hostname>
<hub>PrimaryHA</hub>
<id>BF70126083-36905</id>
<level>1</level>
<message>Restored contact with remote Hub /DOMAIN/HUB/robot/hub</message>
<metId>M013CEAF09C91C85D6BEE2DF19A424908</metId>
<nas>PrimaryHA</nas>
<origin>PrimaryHA</origin>
<prevLevel>0</prevLevel>
<probe>HA</probe>
<robot>robot</robot>
<severity>Info</severity>
<source>IPADDR</source>
<subsystem>HA</subsystem>
<subsystemId>1.2.3.8</subsystemId>
<suppressionCount>1</suppressionCount>
<suppressionKey>HA/state</suppressionKey>
<timeArrival>2020-08-13T03:24:15-04:00</timeArrival>
<timeAssigned>1969-12-31T18:59:59.999-05:00</timeAssigned>
<timeLast>2020-08-13T03:25:25-04:00</timeLast>
<timeOrigin>2020-08-13T03:24:15-04:00</timeOrigin>
<visible>true</visible>
</alarm>
Original Message:
Sent: 08-13-2020 01:56 PM
From: Gene HOWARD
Subject: Alarms cleared in NAS still showing in REST-API
The API and UMP do not have any built-in cache that I know of.
What call exactly are you making?
How are you double-checking that is cleared?
------------------------------
Gene Howard
Principal Support Engineer
Broadcom
Original Message:
Sent: 08-13-2020 01:55 PM
From: Keith Clay
Subject: Alarms cleared in NAS still showing in REST-API
I did check it directly on the UMP box
Original Message:
Sent: 08-13-2020 01:51 PM
From: Gene HOWARD
Subject: Alarms cleared in NAS still showing in REST-API
Sounds like you have something CASHING the response.
Are you using an API gateway or some type of load balancer that is caching the information?
If you make the REST call directly on the UMP box using the IP does it do the same thing?
------------------------------
Gene Howard
Principal Support Engineer
Broadcom
Original Message:
Sent: 08-13-2020 01:32 PM
From: Keith Clay
Subject: Alarms cleared in NAS still showing in REST-API
We have an alarm that has been cleared for a couple hours in nas but it still shows in the rest-api. How do we get it cleared in the rest-api?