CA Service Management

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  • 1.  CI relationShip Symptom_code

    Broadcom Employee
    Posted Feb 21, 2020 11:18 AM
    Its possible to create relationship  Configuration Itens x Symptom_code.

    I need to custom that show only symptom_code that have relation with any configuration Item.

    I created a custom table to show relation between (CI x Symptom_code)

    How to proceed to custom form symptom_code to made relation wirh CIs?



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    Everton Silva

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  • 2.  RE: CI relationShip Symptom_code
    Best Answer

    Broadcom Employee
    Posted Feb 24, 2020 08:34 AM
    Add a z_field on the nr table SREL to the symptom_code

    It is as basic as that...

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    Kind Regards,
    Brian
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  • 3.  RE: CI relationShip Symptom_code

    Broadcom Employee
    Posted Mar 04, 2020 11:11 AM
    Thanks Brian

    Already created, But I dont know how to proceed the form detail_symptom_code

    object created to relationship