Automic Workload Automation

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  • 1.  Missing right or privilege to create folder in "my favorites"?

    Posted Nov 21, 2019 06:53 AM
    Hello to everybody,

    I have a question about AWI 12.2.1HF4:

    Our users are able to add objects like JOBP or JOBS to "my favorites" but they are not able to create a new folder in "my favorites". Generally the users can create folder in their designated folders. As an admin I can create such a folder... so it must be a missing user-right or -privilege, but I didn't find anything about that. The docu isn't helpful either.

    Does anyone know where or how I can enable the users to create such folders in "my favorites"?

    Best regards
    Bernhard Flegel

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    Landeshauptstadt München
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  • 2.  RE: Missing right or privilege to create folder in "my favorites"?

    Posted Nov 21, 2019 09:03 AM
    Hi Bernhard,
    If you activate "SECURITY_AUDIT_FAILURE" ( i used those options 'HOST_ACCESS,LOGON,OBJECT_ACCESS,USER_PRIVILEGE' ) in your UC_CLIENT_SETTINGS you will have detailed error messages on what is missing. It makes it much easier to debug missing rights.

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    Best regards,
    Thierry

    Banque de Luxembourg
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  • 3.  RE: Missing right or privilege to create folder in "my favorites"?

    Posted Nov 22, 2019 05:54 AM
    Hello Thierry,

    thanks for your advice but we get no error messages. Our users get not the possibility to create a folder in "my favorites"... the context menu is empty, the button "Ordner hinzufügen" (create folder?) is disabled.

    Best regards
    Bernhard

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    Landeshauptstadt München
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  • 4.  RE: Missing right or privilege to create folder in "my favorites"?

    Posted Nov 22, 2019 06:04 AM
    Hi Bernhard,
    Do the users have following access rights ?

    Write access (W) is required for User Group (USRG) objects to which favorites should be added. This applies regardless of the privilege "Manage favorites on user group level".
    Write access (W) is required for Folder (FOLD) objects where favorites will be added.

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    Best regards,
    Thierry

    Banque de Luxembourg
    ------------------------------



  • 5.  RE: Missing right or privilege to create folder in "my favorites"?

    Posted Nov 29, 2019 05:32 AM
    Hallo Thierry,

    thanks for your help. Our users have the Write access for User Groups. "My Favorites" is not an regular folder so i can't grant a special access to it.
    Our user don't even have the opportunity to create a folder... as you can see at the screenshots. I have no idea!?!

    Best regards
    Bernhard

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    Landeshauptstadt München
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  • 6.  RE: Missing right or privilege to create folder in "my favorites"?
    Best Answer

    Posted Nov 29, 2019 05:58 AM
    Hi Bernhard,
    My Favorites is actually a normal folder. As you can see hereunder, i do give special rights to it for the usergroup.

    Maybe that's what you are missing.


    ------------------------------
    Best regards,
    Thierry

    Banque de Luxembourg
    ------------------------------