CA Service Management

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  • 1.  delete unnecessary log & mdb files

    Posted Apr 21, 2014 03:24 AM

    Hello everyone

      In my  CA servicedesk  server  c drive  is full  (165GB ) .

    I want to  delete unnecessary log  files  but I don’t know which logs file are important .my CA patch manager is also  in theis server

     Plz help me

    Thanku

    Abhishek swarup

    Abhishekswarup7@gmail.com

    9755928009

     



  • 2.  RE: delete unnecessary log & mdb files

    Posted Apr 21, 2014 11:42 AM

    Is this for Service Desk or Service Catalog? Have you determined which folders on the server are taking up space?

    Here is a link to a Microsoft utility to help determine: http://technet.microsoft.com/en-us/sysinternals/bb896651.aspx

     



  • 3.  RE: delete unnecessary log & mdb files

    Posted Apr 22, 2014 02:36 AM

    Hi Abhishek,

    In addition to what Lindsay had mentioned, it is better to perform the archive purge if the MDB and SDM application are on the same server followed by DBSHRINK. Below is the tech document for your reference about DBSHRINK:

    https://comm.support.ca.com/?legacyid=TEC485866

    Thanks,
    Naveen

     



  • 4.  RE: delete unnecessary log & mdb files

    Posted Apr 23, 2014 02:16 AM
      |   view attached

     HI naveen

     

     https://comm.support.ca.com/?legacyid=TEC485866 . tech document not available

    i think that problem is patch  manager  old patch download data storage

     



  • 5.  RE: delete unnecessary log & mdb files
    Best Answer

    Posted Apr 23, 2014 02:43 AM

    Here is the content of TEC485866:

    TITLE:

    How to reduce the file size of two huge MDB database files mdb_log.LDF and mdb.mdf?

    DESCRIPTION:

    The file mdb_log.ldf is the transaction log, and the size of a transaction log can grow to be very large when there is no DB maintenance taking place. The solution helps you to shrink the size of this log file.

    SOLUTION:

    BACKUP LOG mdb WITH TRUNCATE_ONLY
    DBCC SHRINKFILE(mdb_log, 5)
    DBCC SHRINKDATABASE(mdb, TRUNCATEONLY)
     
    Refer to these Microsoft knowledge base links for using the DBCC SHRINKFILE and SHRINKDATABASE commands:

    http://support.microsoft.com/kb/907511
    How to use the DBCC SHRINKFILE statement to shrink the transaction log file in SQL Server 2005
     
    http://www.support.microsoft.com/?id=272318
    Shrinking the Transaction Log in SQL Server 2000 with DBCC SHRINKFILE
     
    Go through with Best Practices section of DBCC SHRINKDATABASE
    http://msdn.microsoft.com/en-us/library/ms190488(SQL.90).aspx

    Thanks,
    Naveen



  • 6.  RE: delete unnecessary log & mdb files

    Posted Apr 23, 2014 06:51 AM

    hello

     

     C:\Program Files (x86)\CA\DSM  dsm folder usage  42GB space

    and

    C:\Program Files (x86)\CA\SC sc folder usage 60.34 GB  space

    my mdb_log using only 1.gb space