Most likely it is a configuration issue at the device side.
You can
from snmpcollector configure Run Vendor Cert, it's an option at the 3 dots to the right of the profile and available at different levels
run a 3rd party tool such as snmpwalk available at the snmpcollector device support site
In either case all you will be doing is confirming if the device is or is not responding to snmp polling.
If it is not the network admin responsible for the device needs to set it up.
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Support Engineer
Broadcom
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Original Message:
Sent: 08-22-2019 07:29 AM
From: Drisya Rajan
Subject: SNMPCollector _metric family enabling
Hi All,
I am trying to enable latency and jitter for the Juniper and could see that the target device model in the supported metric family, but it is showing only reachability metric.
Could anyone let me know why it is not showing latency and jitter for few device model and what I should do to enable that.
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Thanks & Regards,
Drisya Rajan
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