CA Service Management

  • 1.  Audit Log for Security Objects

    Posted 04-06-2015 09:52 AM

    Hello CA SDM Specialists,

     

    I have a new requirement for my implementation on Service Desk Manager 12.7. I need to audit every change that we have in the object related with security like roles, access types, etc. From CA, they recommended to use a file located in the sample folder named audlog_site.mod. In this file we have some object sets like cnt, chg, cr, nr, I did a test with cnt adding access_type field and it worked but when I tried to use the same idea adding the role and access type object, I get an error saying when I tried to verify it: "spelsrvr            10256 ERROR        interp.c               559 role::audit_fields_site Unknown message."

     

    The question that I have if all the object can be audited with this file or just the object mentioned by default in the file?  If it's not possible to use it, how can I do to log the changes in Service Desk Manager for security object?

     

    I will appreciate your help to start from some idea.

     

    Thanks and Regards.

     

    Pablo Mazzitelli.



  • 2.  Re: Audit Log for Security Objects

    Posted 04-08-2015 12:16 PM

    Hi Paulo,

     

        I think a way to do it is create a spel on Security forms.

     

        Do you tried in audit field in WSP?

     

    Good Wok

    Tiago



  • 3.  Re: Audit Log for Security Objects

    Posted 04-08-2015 01:02 PM

    Tiago, thank you for your response. When you say spel on Security forms, it's for example to write spel in the role.htmpl or write spel code in the spel file doing reference to role object? What do you mean with audit field in WSP?

     

    Thanks!

     

    Pablo.



  • 4.  Re: Audit Log for Security Objects

    Posted 04-09-2015 04:35 PM

    HI Pablo,

     

        we can try change forms, creating a spel

     

    role  - detail_role.htmpl

    datapartition - detail_dmn.htmpl

     

    Thank