We have a requirement to integrate the Outlook calendar with CA Clarity PPM on demand.
Any guidance and help in this regard would be appreciated.
There was an enhancement raised years back but that's not yet there with the product. There is an idea open may be you can vote for it
Calendar Integration with Outlook
Can I ask exactly what the need is? integrate the Outlook calendar with what? Tasks that are assigned to a user? for time entries? Can you be more specific?
we have done a few integrations with Exchange around assigned tasks, timesheet entries as well as some approvals, but the integration points are endless.
If you let me know what your business has in mind, i can share some of the issues we have encountered.
I need to work on Action Item Approval via Outlook without even logging in Clarity. I am on OnDemand environment. Could you please provide some assistance.
Take a look at the Rego Action Item Responder. It does this exact thing:
CA PPM (Clarity PPM) Action Item Email Responder - Rego Consulting