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Field type Integer not showing value but ID

  • 1.  Field type Integer not showing value but ID

    Posted 08-19-2019 09:06 AM
    Hi Team

    We have custom dropdown 1 to 10 but showing ID not the value. Field type is Integer.

    Pls advise how to fix this








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  • 2.  RE: Field type Integer not showing value but ID

    Broadcom Employee
    Posted 08-19-2019 09:24 AM
    Try to force it to use the sym on the form where it is referenced like this: z_interger.sym, then run 'pdm_webcache -H command'



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    Kind Regards,
    Brian
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  • 3.  RE: Field type Integer not showing value but ID

    Posted 08-19-2019 09:34 AM
    Hi Brian

    Thanks for you reply

    I did what you advised but when click on create new incident, the page is taking time to open and server delayed response message comes up.

    what else we can try?






  • 4.  RE: Field type Integer not showing value but ID

    Broadcom Employee
    Posted 08-19-2019 09:49 AM
    How many records are in that dropdown field? if more than the default (21), then set the lookup=yes.

    This will then convert the field to a lookup as and when needed...


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    Kind Regards,
    Brian
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  • 5.  RE: Field type Integer not showing value but ID

    Posted 08-19-2019 09:51 AM
    its just 10 records