Hi Lisa,
That does sound strange. Odd that at the same time the MP was working fine for other devices that are linked to it.
Is this a default or custom Monitoring Profile?
Can you share any more details in this public forum from the Events you referenced? If you go back as far as we can (default is 2 weeks of retention) in an Event report, is there also an event referencing any changes the Monitoring Profile aside from the Event referenced?
I've reached out to my support and engineering teammates to get their input as well.
Thanks,
Mike