CA Service Management

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  • 1.  Service point configuration based on tennat

    Posted Aug 07, 2020 10:41 AM
    Dear All,

         We have a requirement to enable or disable some of the features(Like chat, Virtual analyst) based on tenants.
    Please let me know is it possible?
      Also can we do the same for role? That means can we set different  Servicepoint configuration for different roles?

    Thanks in Advance,
    Sanjh


  • 2.  RE: Service point configuration based on tennat
    Best Answer

    Posted Aug 08, 2020 07:44 AM
    Hi All,

      I got the answer. It is explained in below link.

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/ca-service-management/17-3/administering/configure-service-point/manage-features.html

    Thanks,
    Sanjh