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DX OI Service Analytics Best Practices

  • 1.  DX OI Service Analytics Best Practices

    Broadcom Employee
    Posted Sep 29, 2020 11:14 AM
    Hello,
    posting some best practices to help on Service Creation in DX OI:

    1- Start small. Do not try to match a high number of CIs in the first runs of service creations via API/GUI.
    2- Plan carefully. Do not create services that nobody will look at. Having a big number of services (+1000) will introduce overhead and it will be hard to maintain.
    3- Make sure all your services/sub-services are relevant and abstract complexity from a virtual group: Geo, Business, Team, Technology, Domain or Host Groups are common subservice categories.
    4- Do not create a very deep layer of subservices unless really necessary. This introduces complexity and it is not ideal for maintenance. We recommend keeping the depth at 4-5 levels max.
    5- Some quick examples on Service Analytics Definitions: