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  • 1.  'Assign To' in Action Item in Collaboration tab

    Posted Jun 01, 2016 09:55 AM

    Hi Folks,

     

    In Projects --> Collaboration tab --> Action Item, auto-suggest is not working for ‘Assign To’ filter. We could see that this ‘Assign to’ browse uses ‘Project Resource Associations’ lookup which retrieves only the resources from the project. Even though, the ‘Auto-Suggest’ option  has been enabled for this lookup, it does not work as expected.

     

    The ‘Assign to’ in Action Item in Organizer works as expected which uses ‘Active and Locked Resources’ lookup.

     

    I am not sure if we are missing anything in the analysis, please let us know if there is any work around for this.

     

    Thank you!



  • 2.  Re: 'Assign To' in Action Item in Collaboration tab

    Posted Jun 15, 2016 04:19 AM

    Sounds like a BUG. Raise a case?

     

    If I recall right, that lookup is meant to only display project participants ; but agree it should auto-suggest.



  • 3.  Re: 'Assign To' in Action Item in Collaboration tab

    Posted Jun 15, 2016 05:44 AM

    Guess, this is somewhat similar to the below:

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1073758.aspx

     

    The auto-suggest feature does not work on the "Assigned to Team" lookup Filter field on Gantt

    Document ID:  TEC1073758
    Last Modified Date:  9/10/2015
      Show Technical Document Details

     

    Problem:

    The auto-suggest feature does not work on the "Assigned to Team" lookup Filter field on Gantt.

    Steps to Reproduce:

    1. Create a project.
    2. Add some team members.
    3. Create a task and assign the team members to it.
    4. On the tasks tab, open the Gantt.
    5. On the Gantt view, through the configure options, change the filter section layout.
    6. Add the "Assigned to Team" field.
    7. Click on the binoculars and you find the list of team members.
    8. Start typing the name of a team member.

    Expected Result: The auto-suggest feature to suggest you the matching resource.

    Actual Result:  The auto-suggest does not work.

    Environment:

    Applies to all supported PAS environments for specified releases.

    Cause:

    Caused by CLRT-76592

    Resolution/Workaround:

    Resolved in CA PPM 14.3

    Workaround:  Use browse button instead of auto-suggest to select the team members.

    Additional Information:

    Reference CA PPM Resolved Defects Index

     

     

     

    NJ



  • 4.  Re: 'Assign To' in Action Item in Collaboration tab

    Posted Jan 03, 2017 09:12 AM

    Thank you very much David! A CA Case was raised, it was a known issue, which has been fixed in next version.



  • 5.  Re: 'Assign To' in Action Item in Collaboration tab

    Posted Jan 03, 2017 09:13 AM

    Hi Joshi, 

     

    Thank you very much! You are right. A CA Case was raised, it was a known issue itseems, which has been fixed in next version.