Hello UIM & SD Team
We have integrated uim with sdm. Tickets are successfully creating on servicedesk. Our requirement is to when the alarm clear on nimsoft, the ticket should automatically close. How can we do this? Please guide
please refer below article for your requirement.
casdgtw Advanced Configuration - CA Unified Infrastructure Management Probes - CA Technologies Documentation
Correct answer Mr. Sheik Kalidh,
On Mon, Jun 27, 2016 at 9:01 AM, S.Vigneshkumar <
If you found it is working, please mark this as :"Correct Answer".