Symantec Access Management

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Update DB details in Provision Manager

  • 1.  Update DB details in Provision Manager

    Posted 07-29-2021 03:19 AM
    Hello Community,

    We are using DB connectors for end points. DB updated in one endpoint now we need to change new DB details in provisioning manager.
    We are unable to open endpoint details in provisioning manager. Getting error like JDBC:Cannont createPoolableConnectionFactory(IO Error:The Network Adapter could not establish the connection). For other applications details are coming, only for one not showing.


    Please help us to solve this issue, so that we can update new details in place of old DB details.

    Regards,
    Girish Chandra


  • 2.  RE: Update DB details in Provision Manager

    Broadcom Employee
    Posted 07-30-2021 01:05 AM
    I can propose a workaround.
    Using Jxplorer, dxmodify or other LDAP client, connect to the Provisioning Directory and modify corresponding attribute directly.
    Then restart Provisioning Server.


  • 3.  RE: Update DB details in Provision Manager

    Posted 07-30-2021 05:13 AM
    Hi,

    The end point we are trying to open in provisioning manager, DB got crashed for that. Now we need to update new DB details in place of old DB details, but we are unable to open endpoint details.

    How can we update new DB details for crashed old DB to endpoint.

    Please need help on this.

    Regards,
    Girish


  • 4.  RE: Update DB details in Provision Manager

    Posted 08-02-2021 06:16 AM
    Hi Dmytro,

    We tried to open endpoint in Jxplorer, but end point details are not opening.

    Please need help on this, how to update new DB details in place of crashed old DB.

    Regards,
    Girish