Screen shot would be great. Is this in IM or Admin Console? Plus information about how you ran the installation.
I have seen this behavior when running the RPM install on an unsupported Linux version. What OS are you running on? What UIM version? etc.
Otherwise this works consistently.
Original Message:
Sent: 08-21-2019 09:45 AM
From: MADANRAJ SIVAGNANAM
Subject: Unable to see controller and spooler version in robots
Unable to see controller and spooler version in robots