Hello,
I am working with CA SDM, and I need to set the tenant field as mandatory when the incident is created.
because users are creating incidents without a tenant.
I looked for the field in the web form detail_in.htmpl, but the tenant field does not appear.
Could you help me with the procedure to configure the tenant to be mandatory when creating the incident?
I will be very greatful.
Regards,
Marco Velázquez
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ITSM Consultant
Dayset
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