U0005118 Program error: Database access via key 'RH_AH_Idnr' with value 0 in module 'UCUREP'.
We are experiencing the same issue. We have currently an open ticket with Broadcom but so far nothing concreete.
The dumps are generated ~2times per day at different time.
AE - 12.3
OS - SLeS 12 SP4
P.S. The first update of the ticket was to adjust the AWI heap memory.
I dont believe this should be the case. We have it on two servers and the tomcat is started with 25GB RAM each.Best Regards,
> We asked if the forced traces contained enough information to conclusively identify the cause; the answer was no.> We asked if they were sure that the service pack would resolve the problem; again, the answer was no.From my understanding and last I heard, support is pretty much prohibited from quizzing development for definitive statements on such things, except for well-documented cases they can immediately replicate. The descriptive documents for known issues are sometimes vague enough to not be applicable with enough certainty. Thus, they can oftentimes not reasonably say that anything is fixed in a new version. Therefore, the adopted stance is one of "try to update and see if that helps"; a stance that is not uncommon in software distribution, but nevertheless frustrating for the enterprise user.This is, of course, based on information I received at some point and purely my own, subjective impression.Since that is the state of affairs at this point, we elected to always try to track the latest version closely, even in production. It's in my mind the only way to deal with this and some of the user base had to begrudgingly agree.Best,Carsten