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ITCM Reporter - Logon Credentials

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  • 1.  ITCM Reporter - Logon Credentials

    Posted 04-21-2016 03:30 PM

    If I launch ITCM Explorer and am logged into the Windows workstation as a user w/o rights, it will popup the logon dialog box and allow me to logon with different credentials.

     

    ITCM Reporter does not.  Instead, the reporter launches, but w/ errors and there is no connection made.


    Is there a way to define logon credentials or have a logon dialog box for the reporter?



  • 2.  Re: ITCM Reporter - Logon Credentials
    Best Answer

    Posted 04-21-2016 09:43 PM

    Hi,

     

    As workaround, you can run [runas /user:administrator dsmreporter.exe] on command prompt.

    If you create shortcut with above command, you just input admin password to open DSM Reporter.

     

    Thanks

    Yas



  • 3.  Re: ITCM Reporter - Logon Credentials

    Posted 04-25-2016 06:33 AM

    Hi Bill

     

    I am afraid there is no way to make the reported prompt for credentials so the only solution is to use the command line and runas as Yas has already advised.

    Please do raise this as an idea if it is something you would like to see changed.

    regards

    Rich