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Add time_spent to activities for analyst in mobile?

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  • 1.  Add time_spent to activities for analyst in mobile?

    Posted 02-28-2016 11:54 PM

    SDM 14.1.02

     

    Is there a method to add the time_spent attribute to the various activities available in the mobile app client?  I was able to add Request Area but I don't see the alg object available.

     

    This is available from the REST API mobiledemo interface.

     

    J.W.



  • 2.  Re: Add time_spent to activities for analyst in mobile?
    Best Answer

    Posted 02-29-2016 09:04 AM

    Hi JW,


    Not all objects were exposed in the app in that sense. You can expose ticket details but not related details yet. (In this case alg object)


    Maybe a good idea for community to vote on for product management consideration?


    _R



  • 3.  Re: Add time_spent to activities for analyst in mobile?

    Posted 02-29-2016 09:15 AM

    Thank you.  I thought this might be the limitation.  Our use case is for field technicians to be able to use the mobile interfaces and entering time is a requirement for most activities.

     

    This makes Mobile App unsuitable for deployment.

     

    I will marked this as Answered and open an Idea.



  • 4.  Re: Add time_spent to activities for analyst in mobile?

    Posted 03-15-2016 11:05 AM

    Here is the link to the Idea.  Please vote up if you need CA to provide the same functionality.

     

    Add time spent to activities for analysts in mobile app

     

    J.W.