Hi Georgy,
Thanks for your input.
It looks like that we had issues with SSL. We have the Load balancer URL on HTTPS and individual nodes on HTTP. which was not working properly. As of now we have changed 1 of the clustered server on HTTPS. After which the home page is working fine in the Load balancer URL.
However now if i try to navigate to advance reporting it shows me below messgae.
Error 500 - Internal Server Error. The server could not retrieve the document due to server-configuration or other technical problems. Contact your site administrator.
I have regenerated the key store file and put it in the jasperserver/web-INF/config path. but it did not resolved the issue.
also in the app ca log i am getting the below error message.
Caused by: com.ca.jasper.restAdapter.JasperException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
I have put the Jaserserver SSL certificate in the clarity NSA enabled app server path.
java\jdk-11.0.6+10\lib\security
Maybe you can give me some input on this.
Original Message:
Sent: 10-29-2020 05:11 AM
From: Georgy N Joseph
Subject: Jaspersoft advance reporting home page not working properly
Hi @Moumita dutta
Not sure if we had the exact same issue but after a recent upgrade to v15.8.1 we had a similar issue of Jaspersoft showing weird CSS styles from TIBCO page, coupled with intermittent error 500 thrown on the CLARITY pages.
The real issue was only due to one particular "corrupt" server in our Clarity App Cluster (we had used Distribute All for upgrading non-csa servers). In any of your app-ca or bg-ca logs, if you find the following lines especially after a service restart, then i will safely assume that you also have the exact same issue.
Could not verify database connection for Local TenantInstance with id = clarity marking as an invalid configuration.
If so, please check the thread https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=54adfa31-fcf6-4ab3-b7b6-5f1eb22ab4b5&CommunityKey=7f0cbca3-5f93-4d44-a369-1a8ce98f5578&tab=digestviewer
Regards,
Georgy
Original Message:
Sent: 10-28-2020 07:47 AM
From: Moumita dutta
Subject: Jaspersoft advance reporting home page not working properly
Any Update on this?
Original Message:
Sent: 10-27-2020 08:55 AM
From: Moumita dutta
Subject: Jaspersoft advance reporting home page not working properly