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Spec KB:  Receiving error message "Fail to open connection" when generating

  • 1.  Spec KB:  Receiving error message "Fail to open connection" when generating

    Broadcom Employee
    Posted May 07, 2014 09:38 AM

    Document ID:    TEC603704

    Spec KB:  Receiving error message "Fail to open connection" when generating any report in InfoView

    Description:

    After installing CABI and integrated with Spectrum Report Manager InfoView is accessible but when trying to generate reports getting below error

    "failed to open a connection - <report_name_here>"

    This is even after following the NVM Post Install and Cafdeploy steps given in TECHDOC TEC569034

    Please select the following link for more information on this subject:

    Knowledge Document Link:

    https://comm.support.ca.com/?legacyid=TEC603704