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Tech Tips: Start Enterprise Dashboard and get error: ERROR dradis.Application - Exception: Serial key of the license file doesn't match the license!

  • 1.  Tech Tips: Start Enterprise Dashboard and get error: ERROR dradis.Application - Exception: Serial key of the license file doesn't match the license!

    Broadcom Employee
    Posted 06-22-2021 02:54 PM
     Never update the file manually.  A devtestlic.xml file was copied from one machine to another and the edMacAddress value was changed.  When the Enterprise Dashboard was started, it throws this same error.
    This error will occur if the devtestlic.xml is manually changed.  Never update this file manually.

    A devtestlic.xml file was copied from one machine to another and the edMacAddress value was changed.  When the Enterprise Dashboard was started, it throws this error: ERROR dradis.Application - Exception: Serial key of the license file doesn't match the license!

    A new license file was needed to be generated.

    Note: If your license model type is txn_concumption then it will be tied to a MAC address. That license file can only be used on the machine that has the MAC address.







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    Technical Support Engineer III
    Broadcom, Inc
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  • 2.  RE: Tech Tips: Start Enterprise Dashboard and get error: ERROR dradis.Application - Exception: Serial key of the license file doesn't match the license!

    Posted 29 days ago
    Thanks for sharing this Marcy

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    Regards,
    Vaibhav Jain
    Capgemini
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