Symantec Access Management

Tech Tip: Error creating Certificate Database

  • 1.  Tech Tip: Error creating Certificate Database

    Posted 06-21-2017 06:13 AM


    When configuring LDAP User Directory Over SSL from the documentation :



    We need to Create the Certificate Database Files with the following command :

    certutil -N -d certificate_database_directory


    But on my installation, if fails with the error :

    certutil: function failed: The certificate/key database is in an old, unsupported format.

    How can I fix this ?


    You need to create manually the directory before running the command.

    For example on Windows : mkdir C:\certdb

    Then running the command certutil -N -d C:\certdb works and it asks you for a password to encrypt your keys


    KD: TEC1350521