DX Unified Infrastructure Management

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  • 1.  Why we are getting server reboot alerts as false

    Posted Aug 26, 2019 04:03 AM
    Why we are getting server reboot alerts as false ?

    How to resolve this ? What need to be checked for this and how to rectify ?




    Regards
    Amar


  • 2.  RE: Why we are getting server reboot alerts as false

    Posted Aug 26, 2019 04:16 AM


    Plz find that server reboot alerts are coming as  false alerts


    Checked the computer up time for the server where we have received  reboot alert and found the below observations 


    computer up time in server = 2246400 seconds = 26 days

    In performance report from CA UIM tool computer up time = 2287603 seconds = 26 days

    The values are matching but we have got false  reboot alert in UIM -->> why ?


    Regards
    Amar




  • 3.  RE: Why we are getting server reboot alerts as false

    Broadcom Employee
    Posted Aug 26, 2019 09:56 AM
    Amar -

    I strongly suspect that the cdm.data file is corrupted.

    The following Knowledge Document explains how the cdm probe boot alarm works:

    KB11467 : How does the cdm probe detect and alarm on computer reboot?

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    Kathy Maguire
    Technical Support Engineer 4
    Broadcom
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