Network Flow Analysis "There are currently no scheduled emails" error under "Reporting" -> "Scheduled Emails"

[Tao Yang]

Clients asked how to check Network Flow Analysis scheduled email status, I went to Network Flow Analysis web console and checked "Reporting" -> "Scheduled Emails", I got the following error:



When I query the table, I can see the results from SQL:


Is there a way to fix this? Our version: NetOps 20.2 - CA Network Flow Analysis 10.0.7 (build22)

Thanks!

[Carlos Radice]

Hi Tao,

When you are in Interfaces Report and select EMAIL 


Set the "Send on a Schedule"
This e-Mail definition you can see in  Scheduled Emails:

For Custom Reporting you saw in the right place

[Tao Yang]

Hi Carlos, after my recent post got fixed a few days ago(https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?GroupId=1675&MessageKey=d4e5bccd-d02f-4176-afed-6b3b70d6bde6&CommunityKey=671164c3-e575-4b08-96ab-edc2e1ceed13&tab=digestviewer)

I can see your 1st screenshot and schedule things there and they are working. But I cannot see your 2nd screenshot, that is my problem :)

Thanks!

[Carlos Radice]

The Scheduled Emails is only for NFA Dashboard Repots the "Reporting Period / Recurrence / Email Results To:" in Custom Reports definition  they won't seem in the Administrator/Scheduled Emails

[Tao Yang]

OK thanks gain Carlos!

So how to fix the issue that my users cannot see their schedule for their custom report?

[Carlos Radice]

Today the only way is run the your query
select name, from_unixtime(schedule_next), from_unixtime(schedule_last), email_address from report_definitions where schedule_last;

Or you can to open a Support case and ask a enhancement request for NFA that can approve or not

[Tao Yang]

thanks again Carlos! Opened a case.