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Firefox Quick Search bookmarks for searching Automic web pages

Michael A. Lowry

Michael A. LowryJul 24, 2015 02:28 PM

Michael A. Lowry

Michael A. LowryOct 12, 2017 08:49 AM

  • 1.  Firefox Quick Search bookmarks for searching Automic web pages

    Posted Jul 24, 2015 09:01 AM

    If you use Firefox, you may find this useful. I have created several Quick Search bookmarks and assigned them keywords so that I can quickly perform searches directly from the address bar. For example, if I want to search the Automation Engine version 12 documentation for the term “file transfer”, I simply type “ae12 file transfer” into the Firefox address bar and hit Enter. Below are some of the Quick Search bookmarks I use often.

      1. CA Support – open specific case

        Location: https://comm.support.ca.com/csupport/CaseManagement/cases/cn/%s
        Keyword: cai

        Description: Go to a specific CA Support incident/case.

      2. CA Support – general search

        Location: Unknown
        https://automic.force.com/support/CommunitySearchResult?str=%22%s%22&type=default

        Keyword: cas

        Description: Go straight to the specified CA Support incident.

      3. CA Automic Workload Automation – knowledge base search

        Location: https://support.ca.com/us/product-information/ca-automic-workload-automation.html?d=t&language=en&type=ALL&sortby=daten&typeofcontent=Knowledge%20Base%20Articles&q=%22%s%22
        Keyword: awakb

        Description: Search the AWA knowledge base.

      4. CA Automic Release Automation – knowledge base search

        Location: https://support.ca.com/us/product-information/ca-automic-release-automation.html?d=t&language=en&type=ALL&sortby=daten&typeofcontent=Knowledge%20Base%20Articles&q=%22%s%22
        Keyword: arakb

        Description: Search the ARA knowledge base.

      5. CA Automic Dollar Univers – knowledge base search

        Location: https://support.ca.com/us/product-information/ca-automic-dollar-universe.html?d=t&language=en&type=ALL&sortby=daten&typeofcontent=Knowledge%20Base%20Articles&q=%22%s%22 
        Keyword: adukb

        Description: Search the Dollar Universe knowledge base

      6. CA Communities – general search

        Location: https://communities.ca.com/search?q=%22%s%22
        Keyword: cac
        Description: Search the CA Communities for discussion threads containing the specified keyword.
      7. Automation Engine v12.1 documentation search

        Location: https://docs.automic.com/documentation/webhelp/english/AWA/12.1/DOCU/12.1/AWA%20Guides/help.htm#search-%22%s%22
        Keyword: ae12
        Description: Search v12.1 Automic Workload Automation guides for the specified keyword.
      8. Automation Engine v12.1 messages search

        Location:  https://docs.automic.com/documentation/webhelp/english/AWA/12.1/AE/12.1/Messages/Messages.htm#search-%22%s%22
        Keyword:
         msg12
        Description:
        Search v12.1 Automation Engine messages documentation for the specified keyword.
      9. Automation Engine v12.1 Java API search

        Location:  https://www.google.com/search?&q=site%3Adocs.automic.com%2Fdocumentation%2Fwebhelp%2Fenglish%2FAWA%2F12.1%2FAE%2F12.1+%22%s%22
        Keyword:
         api12
        Description: 
        Search v12.1 Automation Engine Java API documentation for the specified keyword.
      10. Automation Engine v11.2 DB schema search

        Location:  https://www.google.com/search?&q=site%3Adocs.automic.com%2Fdocumentation%2Fwebhelp%2Fenglish%2FAWA%2F11.2%2FAE%2F11.2%2FDB%20Schema%2Fdb%2F_structure%2FHTML+%22%s%22
        Keyword:
         db11
        Description: 
        Search v11.2 Automation Engine  DB schema documentation for the specified keyword. (The v12.1 DB schema documentation does not appear to be indexed by Google.)

     

    A few details:

    • %s is replaced by whatever you type after the keyword.
    • %22 represents the " character, and is used in some URLs to ensure that keywords containing spaces or punctuation work more reliably.
    • The URLs use Google where native search facilities (hosted on ca.com or automic.com) do not exist.

    I hope you find these useful. They save me a lot of time. Enjoy!



  • 2.  Firefox Quick Search bookmarks for searching Automic web pages

    Posted Jul 24, 2015 09:04 AM
    Update: The discussions forum software appears to have automatically replaced the %22 with the " character in the Locations of the Quick Search bookmarks I described above. You may have more luck if you switch these URLs back to using %22 in place of the " character.


  • 3.  Firefox Quick Search bookmarks for searching Automic web pages

    Posted Jul 24, 2015 02:12 PM
    Hey Michael, I changed the tags around the URLs from <pre> to <code>. Does it look correct?


  • 4.  Firefox Quick Search bookmarks for searching Automic web pages

    Posted Jul 24, 2015 02:28 PM
    Yup. Much better. Thanks!


  • 5.  Firefox Quick Search bookmarks for searching Automic web pages

    Posted Jul 24, 2015 02:57 PM
    Cool. Glad that fixed the look. Now I just need to work on the styling a bit...  :)


  • 6.  Firefox Quick Search bookmarks for searching Automic web pages

    Posted Jan 18, 2016 08:27 AM
    This morning, Automic switched its support site from ServiceNow to SalesForce. Some of the quick searches I described above no longer work. I have come up with some approximate replacements.


    These searches unfortunately list all items, including closed ones. I have not yet figured out how to limit the results to only open items.



  • 7.  Firefox Quick Search bookmarks for searching Automic web pages

    Posted Oct 12, 2017 08:49 AM
    I updated these QuickSearch URLs.


  • 8.  Firefox Quick Search bookmarks for searching Automic web pages

    Posted Nov 13, 2017 11:36 PM
    I added URLs for:
    • Automation Engine v12.1 Java API search
    • Automation Engine v11.2 DB schema search
    Both of these use Google because native search facilities (hosted on automic.com) do not exist for these portions of the documentation. The DB schema search URL points to the older v11.2 documentation because the v12.1 DB schema documentation is not currently indexed by Google.


  • 9.  Re: Firefox Quick Search bookmarks for searching Automic web pages

    Posted Apr 16, 2018 06:12 AM

    Following the weekend’s migration of Automic support content to CA.com, I updated the communities search URL to search the CA Communities. I have not been able to identify the correct URL for searching CA Support content such as incidents and knowledge base articles.



  • 10.  Re: Firefox Quick Search bookmarks for searching Automic web pages



  • 11.  Re: Firefox Quick Search bookmarks for searching Automic web pages

    Posted Apr 18, 2018 10:02 AM

    Thanks, Chandru.Venkataraman. I added these URLs to the list.



  • 12.  Re: Firefox Quick Search bookmarks for searching Automic web pages

    Posted May 07, 2018 04:30 AM

    LuuLe kindly pointed out that the URL format for opening a particular case directly is:

    https://comm.support.ca.com/csupport/CaseManagement/cases/cn/case_number 

    where case_number is the eight-digit case ID, with leading zeros.



  • 13.  RE: Firefox Quick Search bookmarks for searching Automic web pages

    Posted Jul 24, 2019 05:20 AM
    Edited by Michael A. Lowry Jul 24, 2019 05:20 AM
    Most of these URLs no longer work following the acquisition of CA by Broadcom. I started a new thread here though:
    Firefox Quick Search bookmarks for Broadcom support & community