upgrade to 9.3.3 - runtime exception running banner jobs

[Joe Simon]

We just upgraded from 9.3.2 to 9.3.3 in TEST.

When we try to run a Banner job, we get the following runtime error:

 

+++++++++++++++++++++++++++++++++++++ Start of Runtime Exception

+++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++

+++++++++++++++++++++++++++++++++++++ +++

groovy.lang.MissingPropertyException: No such property: com for class: BannerJob

                at org.codehaus.groovy.runtime.ScriptBytecodeAdapter.unwrap(ScriptBytecodeAdapter.java:66)

                at org.codehaus.groovy.runtime.callsite.GetEffectivePogoPropertySite.callGroovyObjectGetProperty(GetEffectivePogoPropertySite.java:70)

                at BannerJob.runJob(BannerAgent.groovy:5616)

                at com.uc4.extensibility.types.CITAgent.dispatchJob(CITAgent.java:257)

                at com.appworx.agent.extensibleagent.A$_A$1.A(GenericExtensibleAgent.java:759)

                at com.appworx.automic.ra.extensibility.container.D.doRun(CITWorker.java:100)

                at com.uc4.be.threading.AbstractWorker.run(AbstractWorker.java:367)

                at java.base/java.lang.Thread.run(Thread.java:834)

++++++++++++++++++++++++++++++++++++++ End of Runtime Exception

 

We're using this version of java:

* * *

openjdk version "11.0.8" 2020-07-14 LTS

OpenJDK Runtime Environment 18.9 (build 11.0.8+10-LTS)

OpenJDK 64-Bit Server VM 18.9 (build 11.0.8+10-LTS, mixed mode, sharing)

 
any ideas on what is causing this?

[Lucy Stevens]

You'll need the $AW_HOME/web/classes/uc4-ra.jar from 9.2.

Broadcom is aware of this issue and should have a Knowledge Article on it. 

Clients who get their support through Ellucian can download that file from the Ellucian Download center and get more details from this article "000048597 - After the Applications Manager 9.3.3 upgrade, all Banner Agent jobs abort with error "groovy.lang.MissingPropertyException: No such property: com for class: BannerJob"

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Ellucian
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[Richard_Blumlein_8490]

Hi everyone, 

Thank you for the information. I have a question on this post.  It sounds like you experienced this issue going from V9.3.2 to V9.3.3??
In our environment we are V9.3.1, and have Rapid Automation 4.0.0. hf1 loaded for Banner support. We are using Oracle Java 1.8.0. 
1.8.0_261 I believe. We do use Groovy, and occasionally I upgrade it. 

If we were to upgrade from V9.3.1 to V9.3.3 would we experience this same issue running Banner jobs???
It sounds like the workaround was to copy the uc4-ra.jar from the release you had running before the upgrade???
In your case V9.3.2 before the V9.3.3 update. 

Thank you 

Rich 


You'll need the $AW_HOME/web/classes/uc4-ra.jar from 9.2.

article "000048597 - After the Applications Manager 9.3.3 upgrade, all Banner Agent jobs abort with error "groovy.lang.MissingPropertyException: No such property: com for class: BannerJob"